Maldives Launches Complaint Centre and Online Portal to Support Migrant Workers

The Ministry of Homeland Security and Technology has introduced a dedicated system to facilitate the filing of complaints by foreign workers in the Maldives.
The Migrant Worker Resources Centre was inaugurated by the Minister of Health, Abdullah Nazim Ibrahim and International Organisation for Migration (IOM)’s Regional Director Iyori Kato, at a ceremony held Sunday. In addition to the centre, an online complaints portal was launched. The portal, titled "Migrant Connect", was also launched by the Health Minister.
Speaking at the launch, the Minister of State for Homeland Security and Technology, Dr Abdulla Fairoosh said every foreign worker in the Maldives should be legally protected and their rights should be ensured. Despite this, he noted that many foreign workers in the Maldives continue to face exploitation, long and difficult work hours, unsafe environments, and limited access to basic information.
The State Minister noted that the new portal and the centre will play an essential role in addressing the difficulties faced by foreigners and ensuring their rights.
"I would say that even if they are currently residing in the Maldives without proper documentation, the centre will assist them in regularising their status. The portal is also designed to provide various services and general information to foreigners,” Fairoosh said.
According to the Ministry of Higher Education, Labour and Skills Development, 43 percent of the Maldives’ workforce are foreigners. While a significant number of working foreigners reside in the Maldives, the government has been taking steps to support them. This includes addressing the substandard living conditions for several foreigners, particularly in the construction sector. Efforts are also underway to develop proper accommodation facilities for migrant workers in the Male’ area.
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