Bank of Maldives has introduced Device Management for Internet and Mobile Banking, as part of the ongoing efforts to enhance security and protect its customers from scams.
Device Management enables customers to monitor active sessions and log out from devices accessing Internet and Mobile Banking. Customers can view active sessions and log out from individual and all devices. 
According to BML CEO and Managing Director Karl Stumke, BML’s recent efforts to change its systems and introduce many important features that allow customers to proactively protect themselves from scams is evidence that they are committed to ensuring the safety and security of its customers. In this regard, the Device Management feature is launched as an extra layer of security to protect our customers, he added. With the introduction of this feature, customers can easily view the last login location and device, choose to log out from specific devices or all devices.
The Bank has taken several steps to protect customers from scams over the past months:
In June, the Bank introduced a self-service ‘Kill Switch’ to disable access to Internet Banking and cards in emergencies.
In May, Two Factor Authentication (2FA) for Internet and Mobile Banking logins were introduced as an extra layer of security to verify that the login is by the registered customer.
In March, One Time Passwords (OTP) were enabled for all Scan-to-Pay payments in addition to alerts for all login attempts on Internet and Mobile Banking.
Last year, the Bank also introduced OTPs via authenticator apps, disabling email as a default OTP channel and began sending push notifications for all Internet and Mobile Banking transactions.
Currently BML has a nationwide network of 38 branches across all 20 atolls, 87 Self Service Banking Centres, 143 ATMs, over 200 agents and a full suite of Digital Banking services, the Bank is committed to supporting individuals, businesses and communities across Maldives.
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Ibrahim Yaafiu
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