Ooredoo Maldives has introduced its next-generation AI-powered Electronic Know Your Customer (eKYC) solution at the Mobile World Congress in Doha, Qatar.  
The company said the system, now live across its digital SIM activation channels, delivers fraud-resistant identity verification and instant onboarding designed to enhance digital services.  
 Customer Experience  
Fast onboarding: Reduced from 60 seconds to 10 seconds  
Instant SIM activation: Over 90% of registrations approved automatically  
Fraud detection: Identifies fake IDs and digitally altered photos  
Convenience: No forms, no queues, activation directly from a mobile phone  
Ooredoo Maldives’ CEO and Managing Director Khalid Al-Hamadi speaks at the relaunch of ‘Evee’, the first AI-powered digital care assistant to interact in Dhivehi, on October 24, 2022. (Sun Photo/Mohamed Hayyan)
The AI-enabled system applies a multi-layered pipeline:  
Camera-based ID and selfie capture  
AI OCR extraction and field validation  
Liveness and anti-spoofing checks  
Face-to-ID matching and database verification  
Instant SIM activation upon approval  
“As a leading tourist destination, the Maldives must offer more than natural beauty. We must deliver world-class digital experiences. Providing fast, reliable connectivity and smart digital solutions to every visitor and every local is crucial to our mission,” said Khalid Al-Hamadi, CEO & Managing Director of Ooredoo Maldives.  
Ooredoo Maldives said the new system strengthens trust, security, and efficiency, while supporting the nation’s digital transformation journey.